How motivation can fix public systems
Over the past two weeks, I’ve talked to people who either started or are getting ready to start a new position. Given what’s happening in the world, you can only imagine how nervous they’re feeling! Will they even begin? Will this turn into a “last hired, first fired” scenario? There is a lot of uncertainty surrounding all of us already. Your first day of work shouldn’t top the list.
Take a minute to think about everything you anticipate happening during the first week of a new job. You met your team, tour the office, enjoy a welcome lunch, get to know your colleagues, and so much more. Now imagine none of that happening—no warm welcome; no desk to make your own, no introductions—nothing. Instead, you’re kicking off your first day by simply clicking the computer’s “on” button and left to navigate onboarding at your own pace.
As a leader, you need to make sure everyone can be successful remotely. Success doesn’t only mean being able to perform their job without skipping a bit but ensuring they feel confident in the company during this difficult time. The second part is especially true for new employees. Here are a few tips when onboarding a new employee remotely during this unique time.
- Create a weekly onboarding schedule and send it to them before they start so they know what to expect before logging in on day one. Factor in things like breaks, virtual face-to-face meetings, and a welcome “e-party” at the end of the day. As their boss, reassure them that you understand their home may be more chaotic than usual and that that’s O.K. and expected.
- Greet them bright and early on day one with coffee or breakfast—virtually, of course!
- Send a communication to their department (or the entire organization depending on its size), welcoming the newest team member, and sharing fun facts.
- Introduce the new hire to their virtual onboarding mentor.
- Create a virtual happy hour, welcoming them to their new team.
- Send fun swag to them! Everyone loves to get a surprise in the mail, so it might as well be from their new employer.
- Keep it fun with interactive activities like virtual scavenger hunts, happy hours, bingo, and silly photo contests.
- Follow up daily or send them a short note. Regular communication goes a long way, especially during the first few weeks. Check-in and see how they are doing. Ask questions such as:
- What would be helpful?
- How do you learn best?
- How can I support you during this difficult time?
- Provide ongoing feedback.
- Be extra patient and show them you care.
Onboarding is about instilling a sense of belonging and engagement. It’s essential to create a sense of welcoming and belonging not only in “normal” times but also especially in times of uncertainty. These are just a few tips to get you started. What have you don’t that worked well?
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